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SERVICESOLVE
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Help Desk

Intelligent Technology Solutions' SERVICESolve’s Help Desk provides a high quality, scalable, technical call center that enables our customers to lower operating expenses while providing our customers with quality product support.

Our Help Desk service integrates collaboratively with your current service model, or if you’re just looking to enhance your current traditional model with services, it can help set you apart from your competition. The Help Desk is manned by Intelligent Technology Solutions staff not a third-party; additionally, support is delivered via a dedicated number and each support request is logged in our real-time ticketing system.

Our Help Desk services cover a broad range of support solutions, from desktop applications such as Adobe, Microsoft, Symantec, and Microsoft OS, to all types of hardware and connectivity as well.

What Is the Value of the Intelligent Technology SOlutions' SERVICESolve Help Desk for You?

  • 24 x 7 x 365 service
  • Grow your business without adding staff or infrastructure
  • Seamlessly implements with your existing service practice
  • Frees up your technical staff to focus on core-business
  • Output to ticketing systems 
  • Phone, email, and chat support

Intelligent Technology Solutions' SERVICESolve Help Desk Features

  • Call dispatch capabilities for onsite repairs
  • Choice of multiple service offerings
  • Access to the eSupport Portal for easy reporting

Get hands-on support. Click here to find out more about Intelliget Technology Solutions; SERVICESolve Help Desk Central

Get hands-on support. Click here to find out more about Intelliget Technology Solutions; SERVICESolve Staff Augmentation