The SERVICESolve NOC is a 24 x 7 remote monitoring, remote remediation, and Microsoft Operating System patch management service for both servers and workstations.

The Intelligent Technology Solutions' SERVICESolve NOC offers 1-hour SLA with greater than 95% issue remediation, full reporting of issues resolved or escalated, and more!

What Is the Value of the SERVICESolve NOC for You?

• Intelligent Technology Solutions is an agnostic third-party
• Offer true 24 x 7 service to our client base without having to invest in infrastructure OR augment your existing managed service portfolio
• Free up key technical personnel to focus on other facets of your service portfolio
• Deeper integration and visibility into our clients’ IT infrastructure makes us their “trusted advisor”
• Dedicated Partner Relationship Manager (PRM) is your “single” point of contact for all NOC-related questions and issues
• Monthly ticket review ensures that we satisfy the needs of our clients

SERVICESolve Online NOC Features

• 24 x 7 alert monitoring and full remediation
• Leverage best-practices templates for precise monitoring of relevant issues
• 1-hour SLA and >95% issue remediation
• Proprietary workflows, protocols, and procedures for on-boarding and managing new sites
• Eliminates duplicate tickets

Get the deepest support available. Click here to view the Intelligent Technology Solutions' SERVICESolve RMM tool.