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 MAINTENANCE & SUPPORT
 National Service Network Program
 On-Site Technical Staff
 Spare Hardware Inventory
 Maintenance Contracts
 Time & Material Services
 Warranty Extension Contract
 Warranty Upgrade Contract
 Status Update

   TIME & MATERIAL SERVICES

This program provides certified service technicians to perform a variety of services on a time-and-material basis. This service reduces the risk of costly downtime, centralizes the repair process, and allows clients to pay for services as they are preformed. Under this program, Intelligent Technology Solutions offers the following contract options:

  • On-site service
  • Next-day repair, same-day diagnosis/next-day repair, and same-day repair
  • Standard or extended hours of coverage
  • Systems engineer or service technician
  • Moves, adds and changes